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VIP Super Bronze

Mobile Voice Access VoiceXML 401 Unauthorized Error

I am seeing a 401 Unauthorized error on IOS when it attempts to hit the MVA URL. The MVA documentation doesn't reference an authentication requirement and I can access the VoiceXML document without issue from any browser. Has anyone seen this or have insight into how to fix it?

000332: Aug 22 11:34:42.219 CDT: //-1//HIFS:/hifs_http_cb: hifs http callback: load of http://10.201.3.17:8080/ccmivr/pages/IVRMainpage.vxml failed. Status=httpc error 401=http unauthorized
000333: Aug 22 11:34:42.223 CDT: //-1//HIFS:/hifs_free_idata: hifs_free_idata: 0x6BEBCB7C
000334: Aug 22 11:34:42.223 CDT: //-1//HIFS:/hifs_hold_idata: hifs_hold_idata: 0x6BEBCB7C
000335: Aug 22 11:34:42.223 CDT: Could not load IVR script

  http://10.201.3.17:8080/ccmivr/pages/IVRMainpage.vxml

  errno=-1=hifs Failure

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Cisco Employee

Re: Mobile Voice Access VoiceXML 401 Unauthorized Error

Can you post your configuration of the GW in question?

--Matt

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