Mobile voice Access working but can't make outside calls

[aysar3000]

Dears

i configure mobile voice access and i can hear the IVR when i call from a PSTN Line and i input my Remote destination number then it ask me for my PIN and i put it then it ask to press one for a call and after that i dialed the number but it give busy tone

here is my configuration

my MVA number is 7999

my IOS COnfiguration

voice class codec 1
 codec preference 1 g711alaw
 codec preference 2 g711ulaw
 codec preference 3 g729r8
 codec preference 4 g729br8

voice translation-rule 3
 rule 1 /^9\(\)/ /\1/
!
voice translation-rule 4
 rule 4 /^22217/ /7/
 rule 5 /^2217/ /7/
 rule 6 /^022217/ /7/
 rule 7 /^0122217/ /7/
!
voice translation-rule 5
 rule 1 /^5/ /905/
 rule 2 /^1/ /901/
 rule 3 /^2/ /902/
 rule 4 /^3/ /903/
 rule 5 /^4/ /904/
 rule 6 /^6/ /906/
 rule 7 /^7/ /907/
 rule 8 /^8/ /908/
 rule 10 /^00/ /900/
 rule 11 /'+'/ /900/
!
voice translation-rule 9
 rule 1 /^5/ /05/
!
!
voice translation-profile MVA
 translate calling 9
!
voice translation-profile OUT
 translate called 3
!
voice translation-profile REDIAL
 translate calling 5
!
voice translation-profile SIP-NEW
 translate called 4

dial-peer voice 802 voip
 description ** SIP TO STC **
 translation-profile outgoing OUT
 destination-pattern 9T
 session protocol sipv2
 session target ipv4:10.208.9.69:5060
 session transport udp
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 voice-class sip profiles 1
 dtmf-relay sip-notify rtp-nte sip-kpml
 fax rate disable
 no vad

dial-peer voice 802 voip
 description ** SIP TO STC **
 translation-profile outgoing OUT
 destination-pattern 9T
 session protocol sipv2
 session target ipv4:10.208.9.69:5060
 session transport udp
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 voice-class sip profiles 1
 dtmf-relay sip-notify rtp-nte sip-kpml
 fax rate disable
 no vad

dial-peer voice 811 voip
 description ** SIP INCOMING FROM STC **
 translation-profile incoming SIP-NEW
 translation-profile outgoing REDIAL
 destination-pattern 7...
 session protocol sipv2
 session target ipv4:192.168.200.53
 incoming called-number 022217...$
 voice-class codec 1
 dtmf-relay sip-notify rtp-nte sip-kpml
 fax rate disable
 no vad
!
dial-peer voice 812 voip
 description ** SIP INCOMING FROM STC **
 translation-profile incoming SIP-NEW
 translation-profile outgoing REDIAL
 destination-pattern 7...
 session protocol sipv2
 session target ipv4:192.168.200.53
 incoming called-number 22217...$
 dtmf-relay sip-notify rtp-nte sip-kpml
 codec g711alaw

dial-peer voice 7999 voip

Description "MVA"
 translation-profile incoming SIP-NEW
 service mva
 session protocol sipv2
 incoming called-number 2217999
 voice-class codec 1
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 7991 voip
 translation-profile incoming SIP-NEW
 translation-profile outgoing OUT
 destination-pattern 7999
 session protocol sipv2
 session target ipv4:192.168.200.53
 voice-class codec 1
 dtmf-relay rtp-nte
 fax rate disable
 no vad

in the service parameter

Enable Mobile Voice Access		False
Mobile Voice Access Number
Matching Caller ID with Remote Destination		Complete Match
Number of Digits for Caller ID Partial Match		10   Thanks in Advanced

[aysar3000]

Sorry for the mistake in the picture

in the service parameter

Enable Mobile Voice Access		True
Mobile Voice Access Number		7999
Matching Caller ID with Remote Destination		Partial Match
Number of Digits for Caller ID Partial Match		7

[Ayodeji Okanlawon]

Can you do another test call and send us a "debug ccsip messages"

Please include the calling and the called number

[aysar3000]

Dears

the RD Number is 90565285270

i called the MVA 92217999

and then i dialed the number 90540533364

Thanks in Advanced

[Ayodeji Okanlawon]

The logs showing 404 not found..

Can you send your config please..

Received:
SIP/2.0 404 Not Found

Via: SIP/2.0/UDP 192.168.200.86:5060;branch=z9hG4bK256124F2

From: <sip:90565285270@192.168.200.86>;tag=6D99910-1AD7

To: <sip:7999@192.168.200.53>;tag=173206~244641b0-36ac-434c-91c1-823f25a68b28-24866165

Date: Thu, 02 Oct 2014 15:15:35 GMT

Call-ID: CAE4A53F-497D11E4-AF9A9583-B978D042@192.168.200.86

CSeq: 101 INVITE

Allow-Events: presence

Reason: Q.850;cause=1

Content-Length: 0

[aysar3000]

Dears

i attached the SIP GW Configuration

[Carlo Poggiarelli]

Hi. 

Are you able to call internal extensions such as Voicemail Pilot or collegues extension?

Let us know

Regards

Carlo

[aysar3000]

if you mean after i dialed the MVA then the answer is no

but if you mean from my local extensuoin o normal extension then yes

[Carlo Poggiarelli]

Hi.

This usually happens when:

-MVA directory number is not correctly configured on CUCM (Both service parameter and media resource)

-Dial Peer to MVA is not or not correctly configured

-Configured Incoming and redirect CSS on SIP / H323 trunk is unable to reach MVA Extension partition

Check it and let us know

Regards

Carlo

[aysar3000]

Dears

im actually reaching the MVA Number and i hear the IVR and everything going right till the moment it ask me to dial a number after i dial it get busy tone and my phisical extension keep flashing

if any of the GW configuration is wrong it wouldnt go to the MVA

can you tell me the steps to the right configuration so i can go through it

[Brian Meade]

Make sure you have "Inbound Calling Search Space for Remote Destination" CallManager Service Parameter set to "Remote Destination Profile + Line Calling Search Space".

By default, it will use the trunk's CSS to try to reach the external number you try to dial which might not work in your environment.

[Carlo Poggiarelli]

Hi.

Brian is correct (+5) but to tell te truth... I have the default value for that parameter but CUCM keeps using RDP/Line CSS.

What I suggest is to check those CSS.

Can you also please send the output of a debug ccsip message while calling an internal extesion from MVA?

Thanks

Regards

Carlo

[aysar3000]

Dears

i change it to Remote Destination Profile + Line Calling Search Space"

but still nothing work

[Carlo Poggiarelli]

Hi.

Which version of CUCM are you running?

Let us know

Regards

Carlo

[aysar3000]

Hi

it's

System version: 8.6.2.20000-2