MobileConnect Caller-ID on PSTN Remote Destination
Customer would like to have PSTN caller-id displayed on their Remote Destination Devices such as cell phones.
To elaborate we have CM6.1.2 and H323 PRI with Mobile Connect Enabled at Company ABC.
If a PSTN call from company XYZ comes into company ABC for joe user that call is also sent to a Remote Destination such as joe user's cell phone. Joe would like to see company XYZ's caller-id (Phone number)and name if possible.
How can I do this with CM?
Western Land's phone equipment needs to be able to place ABC's CO # in the "redirected number" field of the D-CH message rather than placing that info in the outbound caller id field of the D-CH message. ABC Co is not Western Land, so Western Land shouldn't be modifying their caller id to some other companies telephone number. That is what the redirected # field is for.
So....ABC calls Western Land....Western Land originates a new call that sends a Western Land caller id message along with a redirected number to the far end or termination point. The far end has to be able to handle receiving a caller id & redirected phone # message. The far end determines how they will handle the data being received. Some will just display the redirected #, some display only the caller id and some will show both as happens on my ISDN phone set....the caller id and redirected # toggle back & forth.
Re: MobileConnect Caller-ID on PSTN Remote Destination
Create remote destination profiles and access lists. After they are created, you can enter individual remote destinations, assigning each to a profile. Each remote destination presents a cellular or other phone that can be configured to accept transfers from the user's desktop phone.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...