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New Member

Mobility Connect and Extension Mobility

Hello

Does anyone know if EM and MObility connect can work together.

I configured Mobility and my EM stopped working.

Do you have any docs or anything confirming this question.

2 REPLIES
Silver

Re: Mobility Connect and Extension Mobility

When extension mobility is enabled for a phone, Mobile Connect uses the user id from the device profile (the user that controls the device profile currently being used on the EM enabled phone). This essentially translates into the user that logged into the phone.

The recommended configuration with EM is to have the mobility softkey available only when the phone is logged in - you will be able to do this by having the softkey only assigned to the EM device profile and not to the phone.

New Member

Re: Mobility Connect and Extension Mobility

"Mobility" means a lot of things to a lot of people.. There's extension mobility, unified mobility, device mobility, and then plain "mobility" which I equated with "device mobility" in this question, but then you answered as if it's "Mobile connect"...

Are you sure that's the proper response for the queetion that was asked?

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