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MobilityManager1.2 - cannot create user when device associated

cjrchoi11
Level 1
Level 1

-CCM5.0.4, MM1.2

-CCM LDAP integrate to AD and sync successful.

In MM, able to create user when no device associated in CCM user but cannot when the CCM user already associated a device with message 'Status: Failed - Cisco Unified CallManager User ID does not exist on the specified Cisco Unified CallManager'. also cannot create even de-associate the device from CCM user after I tryed the user in MM.

Any idea,

Thanks in advance,

1 Reply 1

smalkeric
Level 6
Level 6

Once you configured 'digest credentials' you will be able to add the users into MM.