I have Unified Communications Manager Business edition 6.12 with a gateway using H.323. Is there some reason Music on hold wouldn't work in call part in this scenario or where should I look to confirm I have music on hold setup correctly for the parked calls. If a user just goes on hold on a phone they receive the correct music on hold.
I have a similar query. I have CUCM 6.1.3 and MoH whilst a call is park isnt working.
My primary question is, are the Call Park numbers assigned to any specific Device Pool? The site attempting to Park the Call is remote from the CUCM Servers so will the call renogiate region, i.e. initially its G711, will it change to G729? Not sure where you would set the Region/Device Pool for the Call Park numbers?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...