We are trying to add a new audio source to CallManager 4.2(3) by dropping it into the DropMOHAudioSourceFileHere folder. But the conversion never takes place. We activated the MOH Audio Translator service, reset the server and it still won't perform the conversion.
Solved! Go to Solution.
Yes, we tried copy-paste of lavenderskies.wav and it still doesn't work. A different wav file did, so
it appears there is something wrong with the
lavenderskies.wav. We found out that it came from a CCM 3.0 installation CD.
We believe it is a wav file from the Cisco CD (lavenderskies.wav, but are trying to find out exactly where the file came from and if it's in the correct format...
Yes, another file worked without a problem. Following that I tried another copy/paste (as opposed to drag and drop) and the conversion worked! Thanks to everyone for the suggestions.