07-28-2012 03:47 AM - edited 03-16-2019 12:25 PM
Hi there, configured an MOH in SRST in one branches office rotuer and not working, "show ephone moh" displays following error: File MoHv2012-6-12.wav (not cached) type INVALID Media_Payload_G711Ulaw64k.
same file has been upload to the another router without any error, following is result of show ephone moh: File MoHv2012-6-12.wav (cached) type WAVE Media_Payload_G711Ulaw64k 160 bytes.
can some advice how can I verify if this file is ok, any software I can use to test it?
Thanks.
Roy
Solved! Go to Solution.
07-28-2012 04:53 PM
Roy,
Have a look at this link
Iknow it is a bit old but still valid.
http://www.cisco.com/warp/public/788/AVVID/ios-moh-resource.pdf
Look at the config and troubleshooting section
Regards,
Alex.
Please rate useful posts.
07-28-2012 04:53 PM
Roy,
Have a look at this link
Iknow it is a bit old but still valid.
http://www.cisco.com/warp/public/788/AVVID/ios-moh-resource.pdf
Look at the config and troubleshooting section
Regards,
Alex.
Please rate useful posts.
07-30-2012 07:05 PM
Hi Alex, thanks for the link. I have removed the call-manager-fallback and reconfigure again. this time follow the sequence recommand in the above link, it is woking now. so it is not issue with the file. cheer. Roy
10-28-2014 02:56 PM
Hi,
I'm having the same issue. The link included in the resolution does not work for me (Restricted File or Application - Error 403). Do remember or have notes as to what the resolution was? Thank you in advance.
07-25-2016 05:04 PM
We just had a similar issue and were able to fix it by reloading the router. This was on the ISR 44XX platform.
07-26-2016 07:17 AM
Hey Jonathan,
Thanks for the feedback. It's been a while but if memory serves me we ended up having to replace a bad compact flash card. I am pretty sure we tried reloading and it hadn't resolved it. Thanks!
Pete
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