Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

MOH file

hii,

i want to chang my MOH tune ao that i am upload new file but error is there

"Unmapped Exception The entity name must immediately follow the '&' in the entity reference"

so what happen plz sugest me................

2 REPLIES
New Member

Re: MOH file

jay,

See if this helps or not,

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008084ec31.shtml

It's not exactly the same symptoms encountered by you but the steps might help.

Also, the file must be in .wav format, file size should be reasonable.

Regards,

Abhijit Das - UCB Pharma..

Hall of Fame Super Red

Re: MOH file

Hi Jayesh,

Have a look at this good post from Mahesh @ Cisco Systems that details the 5.1.1 Bug that you are hitting along with the ES notes for the required fix;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddf7556/0#selected_message

Hope this helps!

Rob

Please remember to rate helpful posts.....

163
Views
0
Helpful
2
Replies