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MoH Fixed Audio question

We have a CUCM publisher and 2 subscribers. Can we connect a unique fixed audio source to each of the 3 servers and configure the phones to play one of these 3 depending upon which Media Resource Group List they are in? Or, are we limited to 1 fixed audio source for the entire CUCM cluster?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: MoH Fixed Audio question

Yes, if you setup the MOH as multicast, the loop will play continuously and phones will join the multicast at a random point when put on hold.

Hope this helps.

Brandon

3 REPLIES

Re: MoH Fixed Audio question

You can only have one fixed audio source per cluster. See the link below which says:

"For each cluster, you may define up to 50 audio sources from files as well as one fixed audio source."

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsmoh.html

Hope this helps.

Brandon

New Member

Re: MoH Fixed Audio question

Thanks. 1 more question:

We provide a shared tenant service. We currently have the one fixed audio source assigned to a single client. If we use another audio source for the other customers, is there a way to use a looping file with a random start position? Currently the file starts at the beginning every time and clients complain that they hear the same thing consistently.

Re: MoH Fixed Audio question

Yes, if you setup the MOH as multicast, the loop will play continuously and phones will join the multicast at a random point when put on hold.

Hope this helps.

Brandon

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