We are currently running CCM 5.1 on a network with about 40 cisco IP phones. MOH works perfectly for transfers within the network. However, for incoming calls, all you hear are 3 beeps that keep re-occuring. How do we activate MOH for external calls on hold?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...