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New Member

MOH issue CUCM6.0.1 G729

On a 3 CUCM cluster, 3 MOH servers, the wave file has been uploaded on the 3 servers.

Using G729 over the WAN, I can notice that messages in the music are troncated, the same words are missing on the 3 servers. On 4.x I never noticed that.

4 REPLIES
Cisco Employee

Re: MOH issue CUCM6.0.1 G729

do you have QoS in place??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: MOH issue CUCM6.0.1 G729

Yes and I have created a new "region" on the HQ site to be able to choose G729 codec and I've the same issue of troncated MOH and I can hear that it is always the same sample missing.

Cisco Employee

Re: MOH issue CUCM6.0.1 G729

if you configure a local phone to hear that stream does the same happen?? if so, i would think the stream is the one corrupted

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: MOH issue CUCM6.0.1 G729

yes it is a local phone, same switch as CUCM, just a different region to force codec and it is the same on the 3 MOH server.

We have another end customer, same version 6.0.1.2000-4 with 2 7825: same issue even with the default MOH (Cisco CD), if you listen to the MOH with 2 phones one in G711 the oter in G729, you can hear the message is shortened 2 or 3 sec every 10or 15 sec.

I did never seen (or heard) that on vers4.x

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