11-04-2008 03:14 AM - edited 03-15-2019 02:20 PM
On a 3 CUCM cluster, 3 MOH servers, the wave file has been uploaded on the 3 servers.
Using G729 over the WAN, I can notice that messages in the music are troncated, the same words are missing on the 3 servers. On 4.x I never noticed that.
11-04-2008 04:11 AM
do you have QoS in place??
HTH
java
if this helps, please rate
11-04-2008 05:05 AM
Yes and I have created a new "region" on the HQ site to be able to choose G729 codec and I've the same issue of troncated MOH and I can hear that it is always the same sample missing.
11-04-2008 05:09 AM
if you configure a local phone to hear that stream does the same happen?? if so, i would think the stream is the one corrupted
HTH
java
if this helps, please rate
11-04-2008 05:33 AM
yes it is a local phone, same switch as CUCM, just a different region to force codec and it is the same on the 3 MOH server.
We have another end customer, same version 6.0.1.2000-4 with 2 7825: same issue even with the default MOH (Cisco CD), if you listen to the MOH with 2 phones one in G711 the oter in G729, you can hear the message is shortened 2 or 3 sec every 10or 15 sec.
I did never seen (or heard) that on vers4.x
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: