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MoH issue

gadacha-fouad
Level 1
Level 1

Hi,

I'm running CCM5.

Here's the problem:

IP Phone A calls IP Phone B.

IP Phone B put on hold IP Phone A: MoH ok on IP Phone A.

IP Phone B calls IP Phone C.

When IP Phone B comes back to IP Phone A, no MoH on IP Phone C !!

Thanks for your help

2 Replies 2

thisisshanky
Level 11
Level 11

Does phone C have a MRGL with access to a MRG that has a music on hold server ?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Hi,

All IP Phones are on the same Device Pool with the same MRGL.

IP Phone C can be, when alone, put on hold with MoH.

Regards,

Fouad GADACHA

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