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New Member

MOH not working.... Help required.

Hi,

MOH is not working when I place a call on hold and also during transfers. Checked in the Media Resources and the config seems to be working fine. Is there anywhere that I need to check apart from Media Resources. I have a Call Manager 6.1(2) system.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: MOH not working.... Help required.

Also if you have configured MoH to use multicast make sure the network is set up to support multicast traffic.

Also check your MRG's and MRGL's.

3 REPLIES

Re: MOH not working.... Help required.

Hi,

What is the call flow ? internal to pstn ? site to site ? MOH server's are registered ?

Do you hear a fast beep or deadly silence?

Never work or suddenly stopped working?

Guilherme Henrique Villarinho www.avvid.net

Re: MOH not working.... Help required.

Also if you have configured MoH to use multicast make sure the network is set up to support multicast traffic.

Also check your MRG's and MRGL's.

New Member

Re: MOH not working.... Help required.

Thanks guys for the info.. I restarted the MOH Servers and the issue was resolved. Restarting did the trick. Once again thanks for your timely help !!!

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