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New Member

MOH not working in Directed call park

Hello All,

After upgrading the voice gateway from 15.1(2)T2 to15.1(3)T4 im facing this issue.

MOH is not working in Directed call park. We have 10 Directed call park numbers 100-109, users are parking the calls by pressing trasfer key (transfer key-->dial 100-->transfer key). The Music is stopped playing after the user presses the transfer key for the 2nd time. MOH is working fine in hold and call  park. I can see the MOH session in Show ccm-manager music-on-hold and the same MOH session is continuing after pressing the transfer for the 2nd time, only the music is stopping. There are some sites in the same cluster which MOH working in all conditons but the router is rnning with

Using: 2900 series voice gateway with H.323, Centralized cluster.

 

Assistace will be musch appricidated

Thanks,

Murali

  • IP Telephony
1 REPLY
New Member

MOH not working in Directed call park

This issue has been identified as new BUG. Cisco is working on this.

-M

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