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Community Member

MOH on conference call

How do I not have MOH played on a confernece call. I hate putting a confernece on hold and users hearing my music or beep.

3 REPLIES
Cisco Employee

Re: MOH on conference call

i'm going to assume this is CCM/CUCM since you do not mention what you're using.

From the Cisco CallManager Admnistration page, you can go to the Services, Service Parameters, the select Cisco CallManager. The scroll down to the Clusterwide Parameters (Feature - General) parameters.

The one we are looking for is the *Suppress MOH to Conf. Bridge Flag. Setting this to false should disable MOH parties on a conference call that depress the Hold button.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: MOH on conference call

Thanks I will give a try and rate if successful

Community Member

Re: MOH on conference call

I have that option set to True already. It is by default.

Today we had a meeting and someone place the conference on hold and we heard the default beep.

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