04-08-2010 01:37 PM - edited 03-15-2019 10:10 PM
I am testing a few third party SIP phones on my 7.1 CallManager cluster. I am able to make and receive calls. The only issue I am having is when I put a call on hold on the SIP phones I don't get any music on hold on the phone that is put on hold. It does work when I put a call on hold on a skinny phone.
Are there any limitations with MOH on third party SIP phones?
Thanks
04-08-2010 02:58 PM
Ask this to the phones manufacturer ?
Assuming they even know what multicast is
04-08-2010 03:44 PM
To clarify what is being said here, MOH for 3rd-party SIP devices should be OK. The call flows for it are in the SRND if you want to take a look. However, if it's not working - your phone may not support it or there may be a misconfiguration somewhere.
Hailey
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