We have several lines configured at the IP phones at our reception and we are now wondering if there is an easy/ basic solution for this:
When the receptionist is in a call and she/he receives another incoming call which the receptionist is unable to answer straight away, is it possible that the calling party hears a message (like, you are the next one in the queue) or some MOH for example?
There is a solution with IPCC and creating a queue nd there is also the "ARC enterprise" solution, but I was just wondering if there is a more simple solution.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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CUCM Database Replication is an area in which Cisco customers and
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