I have an AC hunt pilot. The media stream is fine accept we have multiple calls being made to this from the pstn. These calls get MOH in the middle of the message instead of starting the MOH from the begenning. I was under the impression that if we were not using multicast that it should start a the begenning of the media stream all the time. Please let me know if I'm understanding this wrong.
Is there any way to change this behavior. I'm trying to have our main line go to AC Queue and play a gretting such as welcome to company name please hold and then play music. Of course if there are multiple people in Q then MOH does not play the welcome. Any advice appreciated
To finish this thread I have found a solution to this problem. Because I can't make MOH start from the begining if someone else is already listening I have created a callhandler in Unity to start the message the customer hears. For instance 4000 rings which is the Unity callhandler and says please hold all operators are busy then transfers to a pilot point which is controlled by Attendant console. The MOH can then start at any point and the customer has heard the please hold mesage
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...