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monitoring phone

Is there any way to see who is on the phone within Communications manager 8 or would this require something like Cisco Attendant console?

1 REPLY

monitoring phone

CUCM supports presence natively now, so if you setup the service parameter "BLF within Call Lists", you can use the corporate directory to see whose on a call and whose not.

Further reading:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsprsnc.html

Anthony Holloway

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