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monitoring phone

edwardrgiuliani
Level 1
Level 1

Is there any way to see who is on the phone within Communications manager 8 or would this require something like Cisco Attendant console?

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

CUCM supports presence natively now, so if you setup the service parameter "BLF within Call Lists", you can use the corporate directory to see whose on a call and whose not.

Further reading:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsprsnc.html

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