More than one Directory Handler for Unity Connection 7.1(3)
We have a central site that has its first remote site office. The call handler in the remote office offers the directory handler as an option to callers. When a caller to the remote site is in the directory handler and presses the zero key the caller is reaching the receptionist in the central site and we are being asked to stop this from happening.
Is there a way to create a separate directory handler that will work completely separate from the parent directory handler so that the receptionist in the central site doesn't get these calls?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...