I have the Cisco CallConnector for CRM installed and working. It automatically creates a CRM Activity and does all the screen pops. However anytime someone internal to the company tries to call each other the CallConnector attempts to search CRM for that extension.
I know that I can ignore particular inbound and outbound phone numbers. What I would like to be able to do is ignore any internal calls inbound or outbound. I figure I can write a custom express in the "Custom/Advanced:" field, but I have no experience with that. Can someone help me?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...