Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

MS CRM CallConnector- Ignore 4 digit calls

I have the Cisco CallConnector for CRM installed and working.  It automatically creates a CRM Activity and does all the screen pops.  However anytime someone internal to the company tries to call each other the CallConnector attempts to search CRM for that extension. 

I know that I can ignore particular inbound and outbound phone numbers.  What I would like to be able to do is ignore any internal calls inbound or outbound.  I figure I can write a custom express in the "Custom/Advanced:" field, but I have no experience with that.  Can someone help me?

328
Views
0
Helpful
0
Replies