We're using the Cisco IP Phone 79xx line (in this particlular case a 7975).
I'd like a set up where more than one person can listen in on that phone (trainer / trainee situation). I have already tried connecting a headset to the auxiliary port and having the person hit the headset key after picking up the handset, and that's doesn't seem to be working out.
Are there systems that will do something like that? Since we're using contact center (CCX) it's not practical to use common extensions to barge in on.
If you use Plantronics Headsets there is a "Y" cord made specifically for this purpose.
"Y" Training Adapter -
Y Adapter Trainer
The Y training cable allows you to connect two headsets with QD (Quick Disconnect) connections to one phone. It also includes a mute switch which allows you to mute either headset. We have used these in many environments very
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...