I have several users that have 7970 phones with all 8 lines assigned. If line 6 is ringing on their phone they want to be able to pick up the receiver and it answer line 6 without them selecting the line. In the TDM world this is call ring preference. Is there a way to do this in the IP world?
This is the default behavior. Check the following Callmanager Service Parameter.
Always Use Prime Line
This should be set to False.
Brandon
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