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Multiple PRIs - hunt

we have 3 PRIs, al connect to the same gateway(3825). We need to set up the next incoming or outgoing call will go the 2nd PRI if the first one is full. Should we configure that in CallManager, if so, how to do that? or we just need to call the Telco to set it up?

To make the 1st PRI full, someone in the forum said use the 1st phone to 2nd phone, hold it, and use the 2nd phone to cal the first one, etc, but how can I achieve that if every phone only has two line assigned?

Thanks

1 REPLY
Cisco Employee

Re: Multiple PRIs - hunt

You can only configure outbound failover, your telco should take care of inbound

Read this to understand what to do

Call Routing in Unified CM

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/dialplan.html#wp1044129

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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