I have trouble with Music on Hold on a 4.1.3 install. My customer uses a USB Device connected to CCM as audio source. I have enabled multicast on this audio source as well as on the server to enable local moh on SRST branch site. MRG used on HQ doesn't use multicast. It has worked for a while (a week or two) but it seems the service finally crashes with no mean to restart it but reboot the CCM.
The following restriction exists for multicast music on hold (MOH) when a media termination point (MTP) is invoked.
When an MTP resource gets invoked in a call leg at a site that is using multicast MOH, the caller receives silence instead of music on hold. To avoid this scenario, configure unicast MOH or Tone on Hold instead of multicast MOH.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...