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Music on hold, hunt list

Hi, we need to set up a hunt list, with three phones for a customer service, i was thinking on set uo the list and a call handler in unity, so int the case that the three phones are busy, the call goes to the handler, goes throug a greeting and start the hunt lists again, but im afraid or having the people waiting too long wihtout greetings or music on hold, there is any better way to do this?

thanks in advance

Cesar

  • IP Telephony
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