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Music on Hold volume

Is there anyway to change the volume of MoH on CallManager?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Music on Hold volume

Hi Chris,

Here is an excellent Cisco Tech Note, pay special attention to this excerpt;

"Changes to this parameter only affect audio files that are processed after the change occurs."

From this doc;

CallManager Music On Hold Volume Adjustment

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805997bc.shtml

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: Music on Hold volume

Hi Chris,

Here is an excellent Cisco Tech Note, pay special attention to this excerpt;

"Changes to this parameter only affect audio files that are processed after the change occurs."

From this doc;

CallManager Music On Hold Volume Adjustment

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805997bc.shtml

Hope this helps!

Rob

New Member

Re: Music on Hold volume

I wonder how you can change the volume for music on hold when its running off the flash?

Re: Music on Hold volume

You will have to re-record the file with lower volume. I think you can use this tool called Audacity, you can download it for free to tune the volume. Just google it.

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