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Community Member

Music on hold

Dear all,

Can i disable music on hold per extension, or must canceled by the CCM at all extensions global.

How to be done at both cases.

Note: i use CCM 4.2(3)

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3 REPLIES
Cisco Employee

Re: Music on hold

If you don't want someone to hear MOH remove the MOH server from their MRGL.

Create a MRGL with no MOH for those users and assign them that MRGL.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Music on hold

Thx a lot but, how can i do so

Cisco Employee

Re: Music on hold

Create two MRGLs, one with MOH server and one without MOH server

It's as simple as that

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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