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New Member

Music on HOLD

Hello Experts...sorry to creat new Discussion on Music on Hold.....coz i coudnt find ans for my probem in any previous Discussions.

We have 3node cluster CUCM 8.0, i configured MOH perfectly and it was working fine till last week...when i check this week its not working....i re-checked all the things...like Media list,group,source file,MOH server,Device Pool,GW,service parameters,enterprise para...and restarted services,MOH server,phones.....but no luck....when i put hold on net calls and off net calls it hear beep, beep means its not configured...but i checked all things which i have to....so experts please i need your assistance to make it work....let me know what i am missing and what more i have check and restart....any thing i have to check at Gateway router or add any cmds....thank you...Let me know if you need more info about configuration...Looking forward for experts belssings..

4 REPLIES
Cisco Employee

Re: Music on HOLD

Have you changed the codecs used in your network?

IPVMS supports several codecs, but you need to enable them manually.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Music on HOLD

where do i change them.....?

New Member

Re: Music on HOLD

Its 711 mulaw and i never changed that before...any other option to try....

New Member

Re: Music on HOLD

You are simply great....i added g729 codec in IPVMS and its working.....thank you very much...

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