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Muting a presentation audio system when Cisco IP phone rings

I have a customer who wants me to investigate the possibility of trying to “mute” a presentation audio system when their 7971 IP phone rings.

The AMX system is on their LAN and is able to monitor data for the correct information apparently. Config/setup of the AMX isnt part of my brief I just need to set up an IP trigger to the AMX when a call comes into the phone.

Has anyone done anything similar in the past?

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Community Member

Re: Muting a presentation audio system when Cisco IP phone rings

This can be achieved using JTAPI client from cisco (available for windows, linux and solaris platforms). Of course, you'll need to develop your own application involving telephony API. See this document for details: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/7_0_1/JTAPIDevGuide701.html

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