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New Member

MWI code slow

I just finished configuring a CUCM 7.1.3 system.

When I dial the MWI on number from a set, there is a long pause before the MWI

on the phone turns on. Same thing when dialing the off code. On both my 6.1 system and my 3.3

system the lamp on / off is almost immediate. Places to look for the cause of the long pause?

Lee

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: MWI code slow

Hi Lee,

You'll need to look for an overlapping number in the 51xx range. This sounds like

you are seeing the inter-digit timeout kicking into play here

Cheers!

Rob

4 REPLIES
Super Bronze

Re: MWI code slow

Hi

It might be worth registering a phone to the Publisher and retrying; if it's a replication issue it would then happen much quicker (never came across slow MWI when lighting it from the phone before though)...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: MWI code slow

I have multiple sets registered with the publisher.
When we dial the MWI activation code 5101 there is
a 15 second delay before the MWI lights. On my
CM3 and CM6 systems the MWI turns on immediately.
Lee

Hall of Fame Super Red

Re: MWI code slow

Hi Lee,

You'll need to look for an overlapping number in the 51xx range. This sounds like

you are seeing the inter-digit timeout kicking into play here

Cheers!

Rob

New Member

Re: MWI code slow

Before I saw your response, I did a quick sweep of the system and discovered a CTI route point 5xxxx. Deleted it and all is well. Thanks.

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