I have a phone (7912) with 2 voicemails. One is the VM of the DN associated with the phone and the other VM is just a MWI extensions. I have unread messages on both VMs, but when I listen to them on the VM associated with the phone, the light turn off even though there still messages on the "virtual" VM so this user doesn't know that there is messages in his VM. Can I do something about it? I want the light to be On if there is an unread messages in any one of VM. Users told me that it was working fine before, but I don't know about that. I'm using Unity 4.2(1).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...