1 user 's red light will not go out and he has no voice messages. We turned on the MWI syncro but still nothing. His call manager is set up correctly and I can toggle the light on/off but it always goes back to being on. We deleted his account and replaced his phone and re set it back up with the same issue. He is the only person with this issue out of 200 or so. Any help would be great!
If the messaging MWI is configured correctly with either X or individuals extension, the check the route plan report ensure that the same number does not exist in another partition which is within the Unity CSS.
I need to clarify my comment, since I just had a question on it - I meant 'alternate extension for mwi', which is not under alternate extensions, it is under the messages area, you can add multiple extensions to receive mwi notification for messages left in a particular box. Sorry for the incorrect terminology, and any confusion caused by it!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...