To add message waiting numbers, follow these steps:
Step 1 In Cisco Unified Communications Manager Administration, go to Voice Mail >
Message Waiting and click Add New.
Step 2 Configure a message waiting number for MWI On by configuring a Message
Waiting Number and description and setting the Message Waiting Indicator to On.
Step 3 Repeat the previous step to create a Message Waiting Number for MWI Off.
The partition and CSSs are used in the following way: A partition at a message waiting number
specifies which devices are allowed to dial the MWI number. These are voice-mail ports when
trying to inform Cisco Unified Communications Manager about an MWI state change sourced
by the voice-mail system. Therefore, the CSS at the voice-mail ports must include the partition
of the MWI numbers.
The CSS at the MWI numbers must include the partitions of all phones whose MWI lamps
should be turned on or off. Only then, MWI can set or unset the MWI light for a directory
also make sure these numbers configured the same on the unity
open SA and click on Integration
MWI On/Off DNs Message Waiting Indicator (MWI) DNs are configured in CallManager. When these digits are dialed on behalf of a phone, the MWI lights, or goes on or off depending upon which DN is entered
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