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My FXO Cisco gateway outgoing calls problem

Dear All

 

I need help , i have a Cisco gateway which connected to external 5 analogue lines , the lines worked before very well , suddenly we are unabe to do external calls. We have CUCM v8.6 integrated with VG using MGCP. Kindly find the conf + debug

voice-port 0/1/0
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/1/1
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/1/2
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/1/3
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/2/0
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/2/1
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/2/2
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/2/3
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/3/0
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/3/1
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/3/2
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
voice-port 0/3/3
 echo-cancel coverage 64
 timing hookflash-out 50
 caller-id enable
!
ccm-manager redundant-host 10.10.30.3 10.10.30.1
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server 10.10.30.2
ccm-manager config
!
mgcp
mgcp call-agent 10.10.30.2 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0
mgcp bind media source-interface GigabitEthernet0/0
!
mgcp profile default
!
!
dial-peer voice 999033 pots
 service mgcpapp
 port 0/3/3
!
dial-peer voice 999030 pots
 service mgcpapp
 port 0/3/0
!
dial-peer voice 999031 pots
 service mgcpapp
 port 0/3/1
!
dial-peer voice 999032 pots
 service mgcpapp
 port 0/3/2
!
dial-peer voice 999010 pots
 service mgcpapp
 port 0/1/0
!
dial-peer voice 999011 pots
 service mgcpapp
 port 0/1/1
!
dial-peer voice 999012 pots
 service mgcpapp
 port 0/1/2
!
dial-peer voice 999013 pots
 service mgcpapp
 port 0/1/3
!
dial-peer voice 999020 pots
 service mgcpapp
 port 0/2/0
!
dial-peer voice 999021 pots
 service mgcpapp
 port 0/2/1
!
dial-peer voice 999022 pots
 service mgcpapp
 port 0/2/2
!
dial-peer voice 999023 pots
 service mgcpapp
 port 0/2/3
!
!

 

Debug:-

Apr 21 11:32:57.881: //9952/84D5D17D88FF/CCAPI/cc_api_call_disconnected:
   Cause Value=34, Interface=0x1350A240, Call Id=9952
Apr 21 11:32:57.881: //9952/84D5D17D88FF/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=34, Retry Count=0)
Apr 21 11:32:57.881: //9953/84D5D17D88FF/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Apr 21 11:32:57.881: //9953/84D5D17D88FF/CCAPI/ccCallDisconnect:
   Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Apr 21 11:32:57.881: //9952/84D5D17D88FF/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=34)
Apr 21 11:32:57.881: //9952/84D5D17D88FF/CCAPI/ccCallDisconnect:
   Cause Value=34, Call Entry(Responsed=TRUE, Cause Value=34)
Apr 21 11:32:57.881: //9953/84D5D17D88FF/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x17F2418, Tag=0x0, Call Id=9953,
   Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Apr 21 11:32:57.881: //9953/84D5D17D88FF/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:57.881: :cc_free_feature_vsa freeing 13BB9D20
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:57.881:  vsacount in free is 1
Apr 21 11:32:57.881: //9952/84D5D17D88FF/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x1350A240, Tag=0x0, Call Id=9952,
   Call Entry(Disconnect Cause=34, Voice Class Cause Code=0, Retry Count=0)
Apr 21 11:32:57.881: //9952/84D5D17D88FF/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:57.881: :cc_free_feature_vsa freeing 13BBA0A0
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:57.881:  vsacount in free is 0
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x13508BB4, Interface Type=6, Destination=0563163405, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=0563163405(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A00000000244dbd4000000F5)
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:57.881: :cc_get_feature_vsa malloc success
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:57.881:  cc_get_feature_vsa count is 1
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:57.881: :FEATURE_VSA attributes are: feature_name:0,feature_time:331063464,feature_id:9196
Apr 21 11:32:57.881: //9954/859577578900/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Apr 21 11:32:57.881: //9954/859577578900/CCAPI/ccCallSetContext:
   Context=0x13B362F8
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x17F2418, Interface Type=9, Destination=0.0.0.0, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A00000000244dbd4000000F5)
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:57.881: :cc_get_feature_vsa malloc success
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:57.881:  cc_get_feature_vsa count is 2
Apr 21 11:32:57.881: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:57.881: :FEATURE_VSA attributes are: feature_name:0,feature_time:331062568,feature_id:9197
Apr 21 11:32:57.881: //9955/859577578900/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
Apr 21 11:32:57.881: //9955/859577578900/CCAPI/ccCallSetContext:
   Context=0x13B35E28
Apr 21 11:32:57.885: //9955/859577578900/CCAPI/cc_api_call_connected:
   Interface=0x17F2418, Data Bitmask=0x0, Progress Indication=NULL(0),
   Connection Handle=0
TCMGWAN-DC#
Apr 21 11:32:57.885: //9955/859577578900/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
Apr 21 11:32:57.885: //9954/859577578900/CCAPI/cc_api_call_proceeding:
   Interface=0x13508BB4, Progress Indication=NULL(0)

Apr 21 11:32:59.137: //9954/859577578900/CCAPI/cc_api_call_disconnected:
   Cause Value=34, Interface=0x13508BB4, Call Id=9954
Apr 21 11:32:59.137: //9954/859577578900/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=34, Retry Count=0)
Apr 21 11:32:59.137: //9955/859577578900/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Apr 21 11:32:59.137: //9955/859577578900/CCAPI/ccCallDisconnect:
   Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Apr 21 11:32:59.137: //9954/859577578900/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=34)
Apr 21 11:32:59.137: //9954/859577578900/CCAPI/ccCallDisconnect:
   Cause Value=34, Call Entry(Responsed=TRUE, Cause Value=34)
Apr 21 11:32:59.137: //9955/859577578900/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x17F2418, Tag=0x0, Call Id=9955,
   Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Apr 21 11:32:59.137: //9955/859577578900/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:59.137: :cc_free_feature_vsa freeing 13BB9D20
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:59.137:  vsacount in free is 1
Apr 21 11:32:59.137: //9954/859577578900/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x13508BB4, Tag=0x0, Call Id=9954,
   Call Entry(Disconnect Cause=34, Voice Class Cause Code=0, Retry Count=0)
Apr 21 11:32:59.137: //9954/859577578900/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:59.137: :cc_free_feature_vsa freeing 13BBA0A0
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:32:59.137:  vsacount in free is 0
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x13506EC4, Interface Type=6, Destination=0563163405, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=0563163405(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A00000000244dbd4000000F5)
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:59.137: :cc_get_feature_vsa malloc success
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:59.137:  cc_get_feature_vsa count is 1
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:59.137: :FEATURE_VSA attributes are: feature_name:0,feature_time:331063464,feature_id:9198
Apr 21 11:32:59.137: //9956/86551FD08901/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Apr 21 11:32:59.137: //9956/86551FD08901/CCAPI/ccCallSetContext:
   Context=0x13B363A8
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x17F2418, Interface Type=9, Destination=0.0.0.0, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A00000000244dbd4000000F5)
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:59.137: :cc_get_feature_vsa malloc success
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:59.137:  cc_get_feature_vsa count is 2
Apr 21 11:32:59.137: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr 21 11:32:59.137: :FEATURE_VSA attributes are: feature_name:0,feature_time:331062568,feature_id:9199
Apr 21 11:32:59.137: //9957/86551FD08901/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
Apr 21 11:32:59.137: //9957/86551FD08901/CCAPI/ccCallSetContext:
   Context=0x13B35D78
Apr 21 11:32:59.141: //9957/86551FD08901/CCAPI/cc_api_call_connected:
   Interface=0x17F2418, Data Bitmask=0x0, Progress Indication=NULL(0),
   Connection Handle=0
TCMGWAN-DC#
Apr 21 11:32:59.141: //9957/86551FD08901/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
Apr 21 11:32:59.141: //9956/86551FD08901/CCAPI/cc_api_call_proceeding:
   Interface=0x13506EC4, Progress Indication=NULL(0)
Apr 21 11:33:00.305: %IPNAT-6-DELETED: tcp 10.2.206.182:59725 94.97.16.33:59725 173.194.35.114:80 173.194.35.114:80
Apr 21 11:33:00.393: //9956/86551FD08901/CCAPI/cc_api_call_disconnected:
   Cause Value=34, Interface=0x13506EC4, Call Id=9956
Apr 21 11:33:00.393: //9956/86551FD08901/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=34, Retry Count=0)
Apr 21 11:33:00.393: //9957/86551FD08901/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Apr 21 11:33:00.393: //9957/86551FD08901/CCAPI/ccCallDisconnect:
   Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Apr 21 11:33:00.393: //9956/86551FD08901/CCAPI/ccCallDisconnect:
   Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=34)
Apr 21 11:33:00.393: //9956/86551FD08901/CCAPI/ccCallDisconnect:
   Cause Value=34, Call Entry(Responsed=TRUE, Cause Value=34)
Apr 21 11:33:00.393: //9957/86551FD08901/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x17F2418, Tag=0x0, Call Id=9957,
   Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Apr 21 11:33:00.393: //9957/86551FD08901/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Apr 21 11:33:00.393: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:33:00.393: :cc_free_feature_vsa freeing 13BB9D20
Apr 21 11:33:00.393: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:33:00.393:  vsacount in free is 1
Apr 21 11:33:00.393: //9956/86551FD08901/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x13506EC4, Tag=0x0, Call Id=9956,
   Call Entry(Disconnect Cause=34, Voice Class Cause Code=0, Retry Count=0)
Apr 21 11:33:00.393: //9956/86551FD08901/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Apr 21 11:33:00.393: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:33:00.393: :cc_free_feature_vsa freeing 13BBA0A0
Apr 21 11:33:00.393: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr 21 11:33:00.393:  vsacount in free is 0

 

 

Show ports

 

sh voice port summary
                                           IN       OUT
PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
=============== == ============ ===== ==== ======== ======== ==
0/1/0           --  fxo-ls      up    dorm idle     on-hook  y
0/1/1           --  fxo-ls      up    dorm idle     on-hook  y
0/1/2           --  fxo-ls      up    dorm idle     on-hook  y
0/1/3           --  fxo-ls      up    dorm idle     on-hook  y
0/2/0           --  fxo-ls      up    dorm idle     on-hook  y
0/2/1           --  fxo-ls      up    dorm idle     on-hook  y
0/2/2           --  fxo-ls      up    dorm idle     on-hook  y
0/2/3           --  fxo-ls      up    dorm idle     on-hook  y
0/3/0           --  fxo-ls      up    dorm idle     on-hook  y
0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
0/3/2           --  fxo-ls      up    dorm idle     on-hook  y
0/3/3           --  fxo-ls      up    dorm idle     on-hook  y

 

Thanks

2 REPLIES

Have you tried rebooting? Can

Have you tried rebooting? Can you make sure you dont have a cabling problem/line problem since you get a cause code of 34 which means circuit down.

Please rate useful posts.

I'd try testing the lines

I'd try testing the lines with a buttset/analog phone to start.

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