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New Member

name display

I have an old user no longer works here and I've created a new user, but on the phone display still shows old user. This person has been removed from Unity and Call manager. If I do a search for old person, they don't appear anywhere. Why is phone still showing old users name?

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: name display

Go to the DN configuration Page and change the "Alerting Name" and "Internal Caller ID".

2 REPLIES
Silver

Re: name display

Go to the DN configuration Page and change the "Alerting Name" and "Internal Caller ID".

New Member

Re: name display

Thank you!

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