01-28-2012 05:44 PM - edited 03-16-2019 09:16 AM
Hello,
I'm in the process of upgrading CUCM 8.5.1.10000-26 to either 8.5.1.12900-7 or 8.5.1.13900-5 and I am receving the messages 'Name does not match any filter pattern' for both upgrade files. What does this mean? Please see attached screenshot.
I happen to be running the upgrade from a remote fileserver via FTP. Could this be causing this issue in that I need to burn it to DVD instead? Maybe I have the incorrect ISO file?
Thank you.
Rory Schmitz
Solved! Go to Solution.
01-29-2012 04:57 PM
Rory,
To clarify, based on your screenshot I believe the upgrade wizard is successfully recognizing your upgrade file. At least, it is listing UCSInstall_UCOS_8.5.1.12900-7.sgn.iso as valid. That is why it is in the drop down list and you have the option to click Next. The entries under "Invalid upgrades" include:
If I had to guess, all of the above are folders in the SFTP directory path that you provided. Since they are folders, they are not valid upgrade files. The upgrade wizard does not recursively search folder/sub-folder contents.
The point is that if you see options in the "Software Location" "Options/Upgrade*" drop down list (which you do) then the upgrade wizard is finding your upgrade file. If you click "Next" at the screen you posted, what happens?
Regards,
Bill
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01-28-2012 08:06 PM
Make sure that the file is not corrupt by checking the md5 of the file and if not try to upgrade using a disc.
Regards,
Yosh
01-28-2012 09:21 PM
Rory,
Actually, it looks like the install wizard is recognizing 8.5.1.12900-7 correctly. The entry list that you see below "Invalid Upgrades" is the list of files and directories that the upgrade wizard does not recognize as valid. The drop down list next to "Options/Upgrade*" lists all valid upgrades.
The wizard looks at the whole directory and will list anything it doesn't recognize.
HTH.
Regards,
Bill
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01-29-2012 07:04 AM
Thank you both for your responses. I will verify the MD5 hash and see if it matches. I'm not sure why it wouldn't recognize the file/folders? I download the files the same way I have downloaded previous upgrades. The only difference is that I'm using the remote file server transfer vs. local DVD. It's just odd that it would happen with two different files. I'm working out of the office so I can't try the DVD method, but I will redownload the files and see if I have any better luck until I can get into the office. I will report my findings.
Thank you much.
Rory Schmitz
01-29-2012 04:57 PM
Rory,
To clarify, based on your screenshot I believe the upgrade wizard is successfully recognizing your upgrade file. At least, it is listing UCSInstall_UCOS_8.5.1.12900-7.sgn.iso as valid. That is why it is in the drop down list and you have the option to click Next. The entries under "Invalid upgrades" include:
If I had to guess, all of the above are folders in the SFTP directory path that you provided. Since they are folders, they are not valid upgrade files. The upgrade wizard does not recursively search folder/sub-folder contents.
The point is that if you see options in the "Software Location" "Options/Upgrade*" drop down list (which you do) then the upgrade wizard is finding your upgrade file. If you click "Next" at the screen you posted, what happens?
Regards,
Bill
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01-29-2012 05:03 PM
Bill,
Yes, thank you. I did just figure that out only a few hours ago and was going to post after my upgrade finished. It hit me after I renamed one of the ISO's and the renamed file showed up when I tried to initiate the Install/Upgrade. This is my first attempt using FTP/SFTP so those messages had me concerned in thinking they were files from the ISO. I appreciate the replies from everyone and now have it resolved.
BIG Thanks.
Rory Schmitz
01-29-2012 05:05 PM
There's absolutely nothing wrong with that, it will always show that ANYTHING (folders and any other file) that is not meant to be installed on the system (ie UCCX upgrade file when doing a CUCM upgrade )will show up in that list. WHAT REALLY MATTERS is the DROP DOWN MENU (see your screenshot)
If what you want to install IS NOT in the dropdown menu, then you can worry.
All you had to do when you took the screenshot was hit Next to continue with the upgrade.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
01-29-2012 05:08 PM
java,
Thank you as well. Rookie mistake on my end. See my previous post above. Now I know. I appreciate the response.
Rory Schmitz
10-10-2015 01:33 AM
i having the same problem that, the drop down list is not showing ISO image of CUCM 10.5.
Any steps to get in the drop down list ?
10-10-2015 02:53 AM
Hi,
which version of CUCM are you running?
did you check folder permission where iOS image i located?
Which SO are you using?
Let me know
Regards
Carlo
10-10-2015 08:19 AM
i am using 9.1.1 CUCM, it is a lab set up. I have checked the the permission of folder, the same folder COP file located, it is showing in drop down list.
10-10-2015 08:37 AM
Hi.
Usually unusable files are showed below the drop down menu.
Does it show in that list?
Can you please post a screenshot of what you see?
Thanks
Regards
Carlo
10-10-2015 10:53 AM
What is the name of the file?
As Carlo said, a screenshot would make things a lot easier to understand.
01-29-2012 05:20 PM
No problem. Glad you got it working.
-Bill
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