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New Member

Name query for incomming calls

Hi folks,

probably somebody has an idea...

We use callmanager 4.2(3) in our company. Additional, almost everybody uses a mobile phone.

When co-workers call their colleagues in the office by their mobile phones, the display of the IP-Phones show the calling number of this mobiles of course (as long as they don't suppress sending the number...)

But instead of displaying the mobile numbers it would be a great feature, to show the name of the co-worker instead (or additionally)

A list of the names and the corresponding mobile numbers is available.

But how could this be accomplished, that the phone gets the name additionally in accordance to the mobile number sent by the caller?

Any idea?

Thanks in advance,

Joachim

3 REPLIES
Bronze

Re: Name query for incomming calls

New Member

Re: Name query for incomming calls

Hi ,

Is there also a possibility for the UC500 ? with BRI isdn ?

Adriaan

Hall of Fame Super Gold

Re: Name query for incomming calls

Yes, see "number to name" on http://www.ciscoxmlservices.com/it/tcl--ivr-scripts

I'm the author of the scripts and can be contacted at the address present in my profile.

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