NEC IPK II PBX and Cisco Unity Express -- No DTMF Touch Tones
I am currently attempting a SIP integration between an existing NEC Electra Elite IPK II PBX system and a new Cisco CME/UE implementation using a Cisco 2821 Integrated Services Router.
The issue I have, however, is that touch tone (DTMF) services aren't working properly. All DTMF going TO the Cisco system work perfectly. All DTMF going FROM the Cisco system result in two conditions depending on dtmf-relay and dtmf-interworking settings on the Cisco configuration and DTMF Relay Mode on the NEC Programming Data section 84-13...
All Cisco modes with NEC DTMF Relay Mode set to Disabled produce a clicking sound on the non-Cisco side, so you know it's getting the signals, just not processing them properly. Furthermore, all Cisco modes with NEC DTMF Relay mode set to RFC2833 produce the same clicking EXCEPT for Cisco dtmf-relay rtp-nte, which DOES trigger the first touch tone... except the tone hangs and never stops until the call is disconnected, and no follow-up tones are triggered (although a packet scan reveals they are being sent and received).
If anyone here has worked on this system combination or experienced similar situations, I'd appreciate any advice and suggestions. I have attached my config file stripped of any accounts/passwords.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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