In the future the best place to post certification questions is in the certification area, this is the IP Telephony section.
Since you took the BCSI on July 1,2009 it is valid until July 1, 2012 and the BCMSN is valid until October 21, 2012. So you only need to take and pass the 642-832 TSHOOT exam before June 30, 2012 and you will be CCNP.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...