Need help installing Unified Contact Center Express/IP IVR
I am trying to install Cisco Unified Contact Center Express/IP IVR:
1. Software Version is 5.0(2)
2. Server trying to use is Cisco MCS 7825-H1, 2 GIGS RAM, Dual 250GIG Hard Drives.
3. Windows Server 2003
I have loaded a standard version of Windows Server 2003. When we insert the DVD and run the setup for the Express/IP IVR it starts then it displays a message that states CISCO Equipemnt is needed to install.
Can anyone provide any insite on what is needed to install this version?
Re: Need help installing Unified Contact Center Express/IP IVR
Cisco ships a Windows 2003 image that should have been loaded instead of a standard Windows 2003 media. It is recommended that you locate this media and reinstall. This will save you alot of heart attack trying to match the configurations of the image.
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