I am using 9.0 version CUCM . This machine i have cloned from some other CUCM .So after logging into to CUCM web admin i am getting an error like The system is operating with an insufficient number of licenses. Configure additional licenses in your Enterprise License Manager in order to restore the ability to provision users and devices. So i tried to login to ELM Manager for applying license .But ELM is giving an error like invalid username and password. I am using the same username and password which i used to login into cucm web admin .
Unknown username and password for Enterprise License Manager login
I do not know the username and password of the system when it was originally installed, so I cannot log into Enterprise License Manager.
Log into the platform CLI with the OS administration credentials and use the license management list users command to view the username to use for signing into the Enterprise License Manager application. If you are not sure what the password is for this username, you can use the license management change user password command to change this password.
Recovery disk didn't help ,still same issue. so i am going to rebuild the server. Can you please tell me the prerequisites for restoring dbbackup. Because as i know for restroing CUCM Dbbackup the host name and version should be same . So is there any other conditions like that. Based on those conditions i will rebuild the server.
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