I am new to Unified communication. I am trying to setup dial plan with DID. The user will have the DID and last four digits will be the extension number. I have two location with central Call Manager server. I have created partition called phone and all the phones are in that partition. My phone number pattern is:
So I have cretaed the translation pattern for last four digit internal dialing:
4084231xxx- Location A
4085371xxx- Location B
So, If anybody can help me that I did configure proper translation pattern or how to do it.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...