We got an odd problem. When we dial a couple of external number which starts with 686 prefix, the calls are routed back to our internal numbers. The following is the output of "Debug isdn q931" on our Cisco Voice Gateway.
Jan 7 09:17:37.253 PST: ISDN Se1/5:23 Q931: Applying typeplan for sw-type 0xD is 0x0 0x1, Called num 6860756
The debug shows the number out to line, telco. Are you sure the telco does not have a translation back to you - what/who is the destination number . Is it all numbers based on the prefix? Could you make for testing purposed the number into a full national and let the telco switch strip of the national part to leave a local number?.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...