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Need help on IPCC documents_Senior help us

Dear Friends. I want to learn IPCC Express and IPCC Enterprise. Where can i find the materials. I have SRND for IPCC Exp and IPCC ENT but i want some notes to read so that i can understand from the basic. Any book available or any training available. pls help me out. I am expecting the guidance from the Seniors

pls do reply if you know.

Regards

Esa

1 REPLY
Hall of Fame Super Red

Re: Need help on IPCC documents_Senior help us

Hi Esa,

I don't believe there are any books in print on this subject yet. But there is training available;

http://www.cisco.com/web/learning/le31/le29/learning_recommended_training0900aecd800d8552.html#contact_center

Hope this helps!

Rob

PS: I'll keep checking for books :)

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