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New Member

Need help to register cisco CP-6941 / CP-8941 with Asterisk server

 
2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

Go HERE.

Go HERE.

New Member

Here's my SEP file

Here's my SEP file

47 REPLIES
Hall of Fame Super Gold

Go HERE.

Go HERE.

New Member

Thanks for the reply.After

Thanks for the reply.

After following the steps, the SIP firmware and SEP[MAC_ADDRESS].cnf.xml uploaded on cisco 8941, but the phone is still not registered with Asterisk. 

 

attached SEP[MAC_ADDRESS].cnf.xml

Hall of Fame Super Gold

Try and use SIP version 9.0(4

Try and use SIP version 9.0(4) for the phones.

New Member

Ok, will try this and update

Ok, will try this and update how it goes.

 

Thanks.

Hello ,Please I have two

Hello ,

Please I have two Cisco IP phone 8941 that I need to use on a Asterisk server. I read all the posts and I still can not get it register please can anyone helps  me or the share the technical issues with these model.

I would appreciate any help / comments or suggestion.

Thanks

 

Hall of Fame Super Gold

Scroll up, I've posted TWO

Scroll up, I've posted TWO files (one for 9971 & the other for 8961) and use either one as your config.  Your current configuration is NOT using "USECALLMANAGER" so this alone will not work.

I thank you for your prompt

I thank you for your prompt answer I inform you that's OK now .
I appreciate your help. Good Job /Work
Merci

Hall of Fame Super Gold

What have you done to get

What have you done to get your phone to work?

New Member

Hello Leo Laohoo, i use yours

Hello Leo Laohoo, i use yours configuration(cisco 8961) for my CISCO 8941, but remain in "phone not registered"

IP (tos 0xc0, ttl 64, id 51172, offset 0, flags [none], proto ICMP (1), length 576)
    192.168.199.207 > [PBX IP]: ICMP 192.168.199.207 udp port 54714 unreachable, length 556
    IP (tos 0x60, ttl 64, id 25153, offset 0, flags [none], proto UDP (17), length 596)
    [PBX IP].sip > 192.168.199.207.54714: SIP, length: 568
    SIP/2.0 401 Unauthorized
    Via: SIP/2.0/UDP 192.168.199.207:5060;branch=z9hG4bK4bc9ad6b;received=192.168.199.207;rport=54714
    From: <sip:645@ [PBX IP]>;tag=8478acedd9e900083f65c792-218060a6
    To: <sip:645@ [PBX IP]>;tag=as669ee78c
    Call-ID: 8478aced-d9e90006-134a4358-686985eb@192.168.199.207
    CSeq: 106 REGISTER
    Server: FPBX-12.0.76.4(11.25.1)
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
    Supported: replaces, timer
    WWW-Authenticate: Digest algorithm=MD5, realm="a[|sip]

Why?

Phone information:

MAC Address 8478ACEDD9E9
Host Name SEP8478acedd9e9
App Load ID SIP 9-2-1-00
Boot Load ID 0.0.0.9
Hardware Revision 3
Version V02
Serial Number PUC170200K7
Model Number CP-8941

I had all in place and take

I had all in place and take file the forum leave usecallmanager only a few change is needed. But tthe big problem is than the video call does not work.

I made the change in the sip.conf

[general]

videosupport=yes

and allow the h263 & h264 for the 2 devices.

Still does not work but the basically is OK

 

 

New Member

9.0(4) release is not

9.0(4) release is not available on cisco download site. The oldest available release is 9.2(1)

Following are the available releases, please suggest which one to try.

9.4(1)SR1, 9.4(1), 9.3(4), 9.3(2)SR1, 9.3(2), 9.3(1), 9.2(3), 9.2(2), 9.2(1)

 

New Member

I am able to register the

I am able to register the phone to Asterisk server. 

Many thanks for providing information.

 

Regards, Sandeep

Hall of Fame Super Gold

What have you done to do this

What have you done to do this?

New Member

Please I have 2 CP-8941 that

Please I have 2 CP-8941 that I would like to use with Asterisk And I did all and without success please can you please help me to get them work.

New Member

Here's my SEP file

Here's my SEP file

New Member

Hi Leo, I cant seem to

Hi Leo,

 

I cant seem to upgrade my 8941 to SIP.  Any suggestions?  it keeps saying invalid configuration file.  I have the files placed in the correct spot but it seems like the phone is unable to process it.  I have been banging my head trying to get this to work.

New Member

Nevermind I got it working. 

Nevermind I got it working.  I don't get why it worked this final time.  The only thing I did was change the actual file name.  I didn't even open it.

Hall of Fame Super Gold

The only thing I did was

The only thing I did was change the actual file name.

That'll do.  The filename of the SEPmacaddress.cnf.xml must be the MAC address of the phone.  

 

By the way, during the December 2014, I was able to get a 9971 and a 8861 to join my Asterisk box.  Both are even running the latest 9.4(2) firmware (didn't try any other firmware).  

New Member

any luck getting an 8941 to

any luck getting an 8941 to work with Asterisk/Freepbx

Hall of Fame Super Gold

Unfortunately I don't have

Unfortunately I don't have any 8941 to play with.  

 

It took me about three hours to get the 8861to register with FreePBX.  The reason was because I've enabled fail2ban and the IP address of the 8961 got registered there.  Once I cleared that the phone went well. 

 

What logs can you see on the phone?  One of the things I saw was that the phone was downloading the SEPmacaddress.cnf.xml just fine but it just wasn't "populating" the CUCM field on the Information section.  

 

Would also help you immensely if you've enabled web and SSH.  

New Member

Hello Leo, sorry it took so

Hello Leo,

 

sorry it took so long to get back. been super busy.  here I am yet again.  The phone has sip but I can not get it to register with the asterisk/freepbx box.  any suggestions.  I have the web and ssh enabled.  I can see the logs in the the web Interface but I cant get into the phone via ssh.  here is what I can see.

 

,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download
CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating","
],[1,"[01-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168
1.21",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1
21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLDefault.cnf.xml fail",""],[1,"[01-
9-15 12:49 a]can't download configuration file SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21"
""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01
19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 
]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:48 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:48 a]can't download configuration file XMLDefault.cnf.xml from 191.168.1.21","
]]] 
Transfer Timed Out. 
File transfer error. 
TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail00:49:57, 01/19/2015 : TFTP error : down
oad CTLSEPB4E9B0B19F2C.tlv fail 
00:49:57, 01/19/2015 : ITLSEPB4E9B0B19F2C.tlv updating 
provision_download_file 1524: HTTP server=191.168.1.21 filename=ITLSEPB4E9B0B19F2C.tlv 
HTTP download error, try tftp downloadprovision_download_file 1537: TFTP server=191.168.1
21 filename=ITLSEPB4E9B0B19F2C.tlv 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]
[1,"[01-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-1
12:49 a]CTLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download config
ration file XMLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : 
ownload XMLDefault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration f
le SEPB4E9B0B19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : down
oad SEPB4E9B0B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB
E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[
1-19-15 12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""]]] 
Transfer Timed Out. 
File transfer error. 
TFTP error : download ITLSEPB4E9B0B19F2C.tlv fail00:50:09, 01/19/2015 : TFTP error : down
oad ITLSEPB4E9B0B19F2C.tlv fail 
provision_download_file 1524: HTTP server=191.168.1.21 filename=SEPB4E9B0B19F2C.cnf.xml 
HTTP download error, try tftp downloadprovision_download_file 1537: TFTP server=191.168.1
21 filename=SEPB4E9B0B19F2C.cnf.xml 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 
Update updateUI_statusmessages statusmessages/true 
------ Menu proxy get:statusmessages 
"XsiInfoWidget_Config" 
[[true,"{1180}","{375}",true],[[1,"[01-19-15 12:50 a]TFTP error : download ITLSEPB4E9B0B1
F2C.tlv fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-1
12:49 a]TFTP error : download CTLSEPB4E9B0B19F2C.tlv fail",""],[1,"[01-19-15 12:49 a]CTL
EPB4E9B0B19F2C.tlv updating",""],[1,"[01-19-15 12:49 a]can't download configuration file 
MLDefault.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download XMLD
fault.cnf.xml fail",""],[1,"[01-19-15 12:49 a]can't download configuration file SEPB4E9B0
19F2C.cnf.xml from 191.168.1.21",""],[1,"[01-19-15 12:49 a]TFTP error : download SEPB4E9B
B19F2C.cnf.xml fail",""],[1,"[01-19-15 12:49 a]TFTP error : download ITLSEPB4E9B0B19F2C.t
v fail",""],[1,"[01-19-15 12:49 a]ITLSEPB4E9B0B19F2C.tlv updating",""]]] 

 

let me know what I can do on my end to provide more information.  On a side note i did get my 7960 and the 7975 working without a hitch.  I also have a 7906 working as well.

Hall of Fame Super Gold

but I cant get into the phone

but I cant get into the phone via ssh.

I wouldn't be surprised.  Someone's put TWO sets of authentication.  

 

The first set of authentication is taken from your SEPmacaddress.xml.cnf.  The SECOND set of authentication depends on what you're trying to do.  If you want to look at the logs ONLY then the username/password is "logs".  If you want to do some debugs then the username/password is "debug".  

On a side note i did get my 7960 and the 7975 working without a hitch.

7960 is easy.  7971/7975, however, is a different beast.  This is because the 7971 started using XML codes.   My suggestion is to get the SEPmacaddress.xml.cnf of the 7975 and use this as a "template" for the 8941.  Look out for the value of the 7975's <transportLayerProtocol>.  If your value is "2" then your Asterisk extension should have a have "TCP only" settings.  In some phones, <transportLayerProtol> should be set to "0" and Asterisk extension should be "UDP only" settings.   So you may need a few tries.  

 

Another thing to look at is:  Settings > Phone Information.  Make sure your Asterisk server IP address can be found in the "Active Server" line.  

 

Try this:  Settings > Administrator Settings > Status > Status Message.  Did the SEPmacaddress.cnf.xml file downloaded fine? Where there any error messages? 

[1,"[01-19-15 12:48 a]can't download configuration file XMLDefault.c
nf.xml from 191.168
1.21",""]]] 

What firmware are you trying to use?  There's been a radical change to the way the phones behave with 9.X firmware.  If your phone is using 8.X firmware, then you'll need XMLDefault.cnf.xml.  With 9.X the phones will only require the SEPmacaddress.cnf.xml to determine what firmware to load.  

New Member

Hi Leo, sorry for again a

Hi Leo,

 

sorry for again a delayed response.  I didn't get an email stating that you had responded.  I will try this.  I believe I did try this once before.  It just says error downloading file(s).  what I am going to try and do is download the file off the asterisk server for my 7975, rename it to SEP8941MACADDRESS.cnf.xml  and see if it will take it as is.  what I was wondering is there some kind of security certificate that is required with these newer cisco voip phones?  the 7945, 7906,  7975 and even the 7960's are super simple to get working.  I believe the phone does request both the Mac address file, and xml.  I put 9.2 firmware on the phone.  I think I tried looking for an older version as I had read the way the phone behaves is quite different then previous phones.  I am wide open to suggestions or other ideas.

New Member

I would get an 8.X firmware

I would get an 8.X firmware if I could.  but I did not see any on Ciscos website.

New Member

Leo, here is what I have

Leo,

 

here is what I have found.  if I use a file from my 7945 or 7975 both files lock the phone up and require a power cycle.  If I use the one provided on this thread it processes it, but still says phone not registered.  It keeps asking for the ctl and TLV file.  in the 79xx phones I remember it asked for a ctl file but it didn't matter.  you could still get the phones online and use them.  I am running 9-3-4-17.  I have the loads file in there as well it is pulling that, but the phone just sits and spins.  the phone just stuck trying to get a valid config file.  I set the tftp to different one then my asterisk box.  it does say something about VPN not configured.  (That's a new one on me) it pulls the dialplan file okay as well.  I have a SIP Device account setup on the asterisk box and credentials are correct too.

Hall of Fame Super Gold

It keeps asking for the ctl

It keeps asking for the ctl and TLV file. 

Don't worry about this.

it does say something about VPN not configured. 

Don't worry about this.

the phone just stuck trying to get a valid config file.

Ok, this is a worry.  The phone should get the config file and if any of the lines are wrong the Status option will tell you.  

New Member

Thanks For Responding Leo

Thanks For Responding Leo,

Okay, the phone just takes it, and keeps taking the same file over and over and over and over.  It shows the file name SEPMACADDRESSHERE.cnf.xml (TFTP)  I assume to say it found the file.  it does not say error with file, or couldn't download file.  it just keeps taking it over and over and over and over.  the phone doesn't power cycle or reboot.  just the wheel on the screen keeps spinning.  it does attempt to pull a ringtone file.  but I don't have the file.  I cant believe that would cause it to not register.  I am familiar with how the 7975, 7945, 7906, and 7970 work.  What else can I do my end to provide more information?  the phone does not indicate any type of error in the configuration file.

Hall of Fame Super Gold

When I get back home, I will

When I get back home, I will try to dig out my SEPmacaddress.cnf.xml for the 8961 and 9971 phone and post it.  

New Member

Thanks A million.  I cant

Thanks A million.  I cant seem to wrap my head around why its not working.  makes no sense whatsoever

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