Need help trace report

[esa786_2]

Dear Seniors. I want to know which tool cisco TAC using for analysing the SDL and SDI trace. I heard they are using some third party tool to anylys the traces from CCM.If any body know it pls let me know, if you know any tools which easy to analyse the text file of SDL or SDI trace. Because we can not understand the trace files which is having full of un organized information. Pls help in this.

regards

Esa

[Zin.Karzazi]

For SDI the best software i used is VLT (Voice Log Translator) which is a free Cisco Software, you download it here:

http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=/cisco/voice/tools/voice-log-translator/2.5/VLT_setup_2.5-14.exe

Another free SOftware is the TripleCombo Tool programmed by a Cisco fellow:

http://www.employees.org/~tiryaki/tc/

Hope this helps.

Karzazi

[esa786_2]

Hi Karzazi. Thank you for your reply with the link. i will download and use it. I hope it will be useful.

regards

Esa